FAQ

FAQs 

DO YOU HAVE A SIZE GUIDE?
Yes! Please check our size guide page for full details. Size guides are also available on each product page.

CAN I AMEND MY ORDER BEFORE IT HAS BEEN SHIPPED?
We may be able to update your order depending on the stage of the shipping process. Please contact us as soon as possible if you need to make changes.

CAN I CANCEL MY ORDER?
Orders are picked and dispatched quickly, so cancellations may not always be possible.
If you wish to cancel, contact us immediately and we’ll do our best to process it.

HOW DOES KLARNA WORK?
For details on Klarna payments, please visit the Klarna website. Currently, we only accept Klarna for UK orders.

HOW LONG UNTIL MY ORDER ARRIVES?
All orders are shipped via reliable carriers. Delivery times are typically 5–10 business days.

• UK orders: dispatched quickly for delivery within 5–10 business days.

• International orders: delivery depends on location, typically within 5–10 business days for most destinations.

HOW DO I RETURN AN ORDER?
Please see our Return and refunds for full return instructions.

CAN I EXCHANGE AN ITEM FOR ANOTHER SIZE?
Yes! Follow the returns procedure on our Return and refunds to exchange your item.